2.2

Innovation = Connectivity + Content + Culture, according to "Building a Knowledge Community at Hallmark Cards."

Connectivity - it describes as the condition of the internal and external information networks.

Content - it describes this as the "nature, availability, and procedures for creating, owning, managing, and valuing content which can be both explicit and tacit...and dynamic and static"

Culture - culture is what is the internal workings and people within the organization. Every work place has its own unique culture, after all everyone is different, and differing opinions.

(I'm sorry for the lack of enthusiasm, I've had a really long day).

Cheers,
Eric Summers